Something about the day
Is it just me or do you notice that when you have no shows, it tends to be mulitples on the same day.
I had two no shows and one 10:00 that thought her appt was at 11:00 today. A couple weeks ago I had 3 no shows on one day. Rarely do I ever have just one person not show up. I always go back and see if they were on the same day before and if I just messed up writing their appointment cards! That was not the case today. One did remember later, my hairdresser who I see at 5 today lol. She was mortified. The other I've not heard from yet.
If you don't go after what you want, you'll never have it. If you don't ask, the answer is always no. If you don't step forward, you're always in the same place.