The last few months I have been getting in a lot of puppies with some temperament issues.
One was 10 months old, it looked like he had been shaved about 3 months prior. The previous groomer said he would need sedated for future groomings. Well I'm not going to sedate a puppy if there is any way around it. He got a bath and a few snips below his eyes and I sent him home with a plan to teach him that grooming wasn't a horrible scary thing. The plan included having him done every 2 weeks, daily brushing and combing at home and some training tips. He came in two weeks later but was pretty tangled. They are not brushing and combing at home. I sent another note (at the clinic dogs are often dropped off and picked up before I get there and after I leave) stressing the importance of the brushing at home. We will see how that works out.
Last week was a 5 month old puppy that was terrified of everything. I could see it in his eyes and had the owner hand him to me. I got him in my arms just fine but when I reached over to touch him he almost got me. I had no choice but to muzzle him, which I hated to do because it did not go easily. We did a bath and toenails, then into a kennel. Every few minutes I went in and talked to him. After a couple hours the stress drooling stopped and he allowed me to slowly pet him on his chest. I asked to see him once a week.
It breaks my heart to see so many puppies that are so under socialized and/or have such shady temperaments. If the owners keep up with the maintenance plan, I find most can be turned around to at least tolerate me and the grooming. The 10 month old besides the tangling did really well. I was able to do a decent job on his face, doing his feet wasn't horrible, and we ended the groom in a positive way.
What tricks have you found to get through to the owners and the puppies ?
If you don't go after what you want, you'll never have it. If you don't ask, the answer is always no. If you don't step forward, you're always in the same place.