De-matting of severely matted pets is no longer offered as one of the
services of (______________________) for the following reasons:
1. De-matting of younger pets tends to make them dislike grooming to the point that they become VERY difficult to work with, and may even become biters, requiring them to be muzzled in order for them to be groomed at all.
2. De-matting of older pets can be so mentally and physically stressful for them, that it places their health in jeopardy.
Imagine for a moment, if you can, how you would feel if you, or your childs hair had not been combed for several weeks (or months) and your hair dresser had to de-matt it before cutting and washing it could be accomplished. Your pet has hair ALL over it's body, not just on it's head.
If you have a long haired pet and wish to maintain the long length, there is NO alternative for keeping it combed and brushed out in between regular groomings.
If you require assistance in the proper tools or proper use of the tools to
accomplish this (___I/we___) will be happy to assist you.